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Help center

How can we help?

How does the sketch-to-color light box work?

The art is printed in layers. With the light off you only see the line drawing. Switch it on and the backlight shows the full-color layer behind it.

What's the difference between the three styles?

Light boxes go from sketch to full color. 3D acrylic lamps are a flat etched panel that looks 3D when lit, with 16 colors. Wall lamps light up a character on your wall.

How are they powered?

All of them plug into USB: a phone charger, laptop, power bank or a monitor port.

How bright are they?

Mood-light bright. Enough to glow up a dark room, not enough to read by. Acrylic lamps dim with the remote.

How big are they?

Sizes vary by lamp. The exact size is on each product page.

Can I mix characters in a bundle?

Yes. Any 2 lamps get 15% off, any 3 get 20% off and 4 or more get 25% off. It applies to your whole cart automatically.

Is it a good gift?

Yes, for anyone with a favorite show. Tick "It's a gift" in the cart to leave us a gift note.

Can you make a character you don't list?

Often, yes. Send a request with the form below, or pick the next drop on the homepage.

Do you ship outside the US?

Not yet. US only for now.

Shipping

1–4business days to process and ship your order.
7–12business days to arrive in the US after it ships. Tracking is emailed when it ships.

US shipping is free on every order. We ship to the United States only for now. Ordering as a gift? Tick "It's a gift" in your cart and leave us a note. Full shipping policy

Returns

Don't love it? Email tezukalamps@gmail.com within 60 days of delivery to start a return. Items need to be unused and in the original packaging. Return shipping is paid by the customer unless the item arrived damaged, defective or wrong. Full refund policy

Arrived damaged or not working? Email us a photo within 14 days of delivery and we'll send a free replacement or a full refund. In most cases you won't need to send it back.

Contact

Talk to a human.

Order help, or a character you want us to make. We usually reply within 1 business day.

Or DM us on Instagram @tezukalamps · tezukalamps@gmail.com